Creating policies and processes to drive continuous improvement towards sustainable and resilient business

Policies and processes

Embedding good practice into your organisation requires policies and processes. I can work with your senior leadership team to agree policies and processes and create appropriate documents for your business, either to support your commercial priorities or as part of adoption of an ISO or equivalent standard. The COVID-19 pandemic has highlighted powerfully the importance of business continuity planning to assess and prepare for critical risks. I have extensive experience of gaining certification to elective standards including ISO9001, ISO14001, ISO27001 and the ISO26000 framework, and was a contributor to the ISO standard for the Circular Economy.

Knowledge of standards is backed up by strong copywriting skills, to ensure that supporting documents are both aligned with your commercial strategy and easy for staff to follow.